Telehealth consent
Important information about telehealth services
Last updated: October 25, 2026
About telehealth services
Telehealth involves the use of electronic communications to provide healthcare services at a distance. Our services include consultations with licensed medical professionals.
By proceeding, you consent to receive telehealth medical services from Big Blue Care PLLC d/b/a Oakwen, including evaluation, treatment recommendations, and prescription of medications.
Benefits of telehealth
- Convenient access to medical care from your home
- Reduced travel time and costs
- Access to specialized weight management expertise
- Flexible scheduling options
Risks and limitations
- Technology may fail during the consultation
- Physical examination cannot be performed remotely
- Emergency situations require immediate in-person care
- Some conditions may require in-person evaluation
Patient responsibilities
- Provide accurate and complete medical information
- Be available at scheduled consultation times
- Have a reliable phone connection
- Seek emergency care when appropriate
Privacy and security
While we use secure systems, there are inherent risks in electronic communication. We take reasonable steps to protect your privacy and confidentiality.
Emergency situations
IMPORTANT: In case of medical emergency, call 911 immediately. Telehealth services are not appropriate for emergency medical situations.
Consent agreement
By using our services, you consent to receive telehealth care and understand the benefits, risks, and limitations described above. You acknowledge that you have had the opportunity to ask questions about telehealth services.